I would like to return some earrings I ordered. They are nothing like the picture and...

GetHuman-amorsd's customer service issue with MobStub.com from September 2018

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GetHuman-amorsd's next move: go to the MobStub.com help center.
MobStub.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-amorsd will want to follow the link below to head to their help center. We will check on GetHuman-amorsd later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-amorsd may need:
Order number, Name on account, Email on account, Product type, Home and billing address, and Phone number on account
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-amorsd's own words
I would like to return some earrings I ordered. They are nothing like the picture and the earrings are so small and the loops to go in the earlobe are so large they will not go in.
GetHuman-amorsd did not yet indicate what MobStub.com should do to make this right.
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MobStub.com

Customer service issue
Reported by GetHuman-amorsd
Sep 27th, 2018 - a mon ago
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Timeline
GetHuman-amorsd started working on this issue
Sep 27th 7:19pm