Order number is ******* for coffee cross body purse. I am very happy with the bag with...

GetHuman1043291's customer service issue with MobStub.com from August 2018

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Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman1043291's own words
Order number is ******* for coffee cross body purse. I am very happy with the bag with one exception The flap on the front of the bag (one with label) will not snap shut. I really am not comfortable with the safe keeping of my belongings when the flap will not stay closed. The top and bottom snap are in place but will not snap closed. What can I do to get a replacement which will correct this problem? Thank you for your help in solving this problem. in a timely manner.*Beth Glenn****-***-**** or *** *** ********* Sunflower Ct*Morristown, TN *****
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MobStub.com

Customer service issue
Reported by GetHuman1043291
Aug 27th, 2018 - 3 mons ago
I have an issue with MobStub.com too
Fixed
Seen by 10 customers so far
Similar issue to 879 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account
Timeline
GetHuman1043291 started working on this issue
Aug 27th 7:47pm
GetHuman1043291 indicated the issue is not fixed yet.
Aug 28th 2:46am
GetHuman1043291 indicated the issue is not fixed yet.
Aug 28th 2:48am
GetHuman1043291 indicated the issue is not fixed yet.
Aug 28th 2:49am
GetHuman1043291 indicated the issue is not fixed yet.
Aug 28th 9:14pm
GetHuman1043291 indicated the issue is not fixed yet.
Aug 28th 9:17pm
GetHuman1043291 indicated the issue is not fixed yet.
Aug 30th 8:48pm