I ordered two passport holders, one black and one navy (order * MS-******-***) when the...

GetHuman-cfss's customer service issue with MobStub.com from August 2018

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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-cfss's own words
I was trying to exchange the hot pink passport holder for a navy one as I ordered. ... I ordered two passport holders, one black and one navy (order * MS-******-***) when they arrived, I got one black and one hot pink. I don’t think that the man I ordered the navy one for will like a hot pink one. Will you send me a return label for the pink one and send me the navy one. My email address is *****@***.com.
Exchange them.
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Customer service issue
Reported by GetHuman-cfss
Aug 25th, 2018 - 4 mons ago
I have an issue with MobStub.com too
Fixed
Seen by 9 customers so far
Similar issue to 866 others
0 customers following this
Items needed
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Timeline
GetHuman-cfss started working on this issue
Aug 25th 11:48pm
GetHuman-cfss shared this issue with friends on Facebook
Aug 25th 11:50pm
GetHuman-cfss shared this issue with friends on Facebook
Aug 25th 11:53pm
GetHuman-cfss indicated the issue is not fixed yet.
Aug 28th 4:30pm
GetHuman-cfss indicated the issue is not fixed yet.
Aug 28th 4:32pm
GetHuman-cfss indicated the issue is not fixed yet.
Sep 4th 4:23pm