*-*-**** I ordered canvas bag and somehow * orders were placed please CANCEL order...

GetHuman-sweetieb's customer service issue with MobStub.com from August 2018

Help with my MobStub.com issue
Top Tip from another customer
You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman-sweetieb's own words
*-*-**** I ordered canvas bag and somehow * orders were placed please CANCEL order ******* and credit my charge card accordingly transaction number is **********. You can expect a bad review from me if this is not handled in a timely and correct manner and will no longer order from you. This was my first order and will probably be my last. Should of done my homework first when I see you do not have a phone number listed.
GetHuman-sweetieb did not yet indicate what MobStub.com should do to make this right.
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How GetHuman-sweetieb fixed the problem
The only communication this site has is by email. I sent several messages within an hour and problem resolved next day.
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MobStub.com

Customer service issue
Reported by GetHuman-sweetieb
Aug 10th, 2018 - a yr ago
I have an issue with MobStub.com too
Fixed
GetHuman-sweetieb shared how to fix
Seen by 13 customers so far
Similar issue to 723 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account
Timeline
GetHuman-sweetieb started working on this issue
Aug 10th, 2018 1:53pm
GetHuman-sweetieb indicated the issue is not fixed yet.
Aug 10th, 2018 2:54pm
GetHuman-sweetieb indicated the issue is not fixed yet.
Aug 10th, 2018 2:54pm
GetHuman-sweetieb confirmed the issue is fixed. Hooray!
Aug 13th, 2018 4:10pm
GetHuman-sweetieb confirmed the issue is fixed. Hooray!
Aug 13th, 2018 4:30pm
GetHuman-sweetieb confirmed the issue is fixed. Hooray!
Aug 13th, 2018 7:40pm