I do not like the purse I recently purchased and the front snap does not close. I woul...

GetHuman750052's customer service issue with MobStub.com from June 2018

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Help with my MobStub.com issue
Before contacting them, items GetHuman750052 may need:
Order number, Name on account, Email on account, Product type, Home and billing address, and Phone number on account
GetHuman750052's next move: go to the MobStub.com help center.
MobStub.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman750052 will want to follow the link below to head to their help center. We will check on GetHuman750052 later to make sure it's all set or try to help escalate.
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue and preferred resolution, in GetHuman750052's own words:
I do not like the purse I recently purchased and the front snap does not close. I would like to return this item. I also mistakenly ordered two travel dresser pouches and only want one. Where do I return these items?
I trust that MobStub.com will make this right and come up with a resolution that is fair.
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MobStub.com

Customer service issue
Reported by GetHuman750052
Jun 4th, 2018 - 2 mons ago
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Seen by 1 customer so far
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Timeline
GetHuman750052 started working on this issue
Jun 4th 9:28pm