I just opened an item I ordered and it is damaged

GetHuman-traveln's Order issue with MobStub.com from April 2018

Help with my MobStub.com issue
The issue in GetHuman-traveln's own words
The problem: I just opened an item I ordered and it is damaged
Exchange it for a new one
I have an issue with MobStub.com too
How GetHuman-traveln fixed the problem
We are waiting for GetHuman-traveln to fix the problem and share the solution with the rest of us customers.
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MobStub.com

Earrings
Order issue
Reported by GetHuman-traveln
Apr 23rd, 2018 - 8 mons ago
I have an issue with MobStub.com too
Not resolved
Seen by 6 customers so far
Similar issue to 1853 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account
Timeline
GetHuman-traveln started working on this issue
Apr 23rd 6:59pm
GetHuman-traveln indicated the issue is not fixed yet.
Apr 23rd 9:46pm
GetHuman-traveln indicated the issue is not fixed yet.
Apr 27th 4:51am
GetHuman-traveln indicated the issue is not fixed yet.
Apr 27th 4:52am
GetHuman-traveln shared this issue with others over email
Apr 27th 4:53am
GetHuman-traveln indicated the issue is not fixed yet.
Apr 28th 2:18am