I return my product over a week ago but have not received credit back

GetHuman-emwinnie's customer service issue with Misfit.com from August 2018

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The issue in GetHuman-emwinnie's own words
The problem: I return my product over a week ago but have not received credit back
GetHuman-emwinnie did not yet indicate what Misfit.com should do to make this right.
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Misfit.com

Customer service issue
Reported by GetHuman-emwinnie
Aug 21st, 2018 - 3 mons ago
I have an issue with Misfit.com too
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Seen by 3 customers so far
Similar issue to 8 others
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Timeline
GetHuman-emwinnie started working on this issue
Aug 21st 9:46pm