I have been trying to contact someone from this company for a week now. I have been cha...

GetHuman-nikkigav's customer service issue with Miniinthebox.com from October 2018

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The issue in GetHuman-nikkigav's own words
I have been trying to contact someone from this company for a week now. I have been charged twice for an order and would like to know how I can go about getting this money back. Also, the tracking is not working with my order. I am not feeling confident with this company. I have submitted * tickets and messaged your facebook account and have had no response. Please confirm to me a way where I can actually speak to someone regarding these issues I am having. like I said I do not feel confident, I just don't understand why you wouldn't have a telephone number for people to call. *I look forward to hearing from someone regarding these issues. **Nikki.
GetHuman-nikkigav did not yet indicate what Miniinthebox.com should do to make this right.
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Customer service issue
Reported by GetHuman-nikkigav
Oct 11th, 2018 - 3 mons ago
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GetHuman-nikkigav started working on this issue
Oct 11th, 2018 1:51pm