I had to filled out a form for my daughter because she is a minor. I have given her al...

GetHuman4802654's customer service issue with Minecraft from May 2020

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The issue in GetHuman4802654's own words
I had to filled out a form for my daughter because she is a minor. I have given her all the permission for an adult. After that, I continued to the purchase for her PC (Windows **). When I got the receipt, it was the Java version and I needed the Windows ** version. It is my understanding that for her to have a cross platform to iOS (iPhone and iPad), the Windows ** version must be installed. Now I am at lost how I can this can be done and felt that human contact would be the only way. I have completed the support form and a request number been received. This has been three days ago. Can you help? Thanks.

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Minecraft

Customer service issue
Reported by GetHuman4802654
May 11th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 3174 others
0 customers following this
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Timeline

GetHuman4802654 started working on this issue
May 11th 5:08am

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