I had to filled out a form for my daughter because she is a minor. I have given her al...

GetHuman4802654's customer service issue with Minecraft from May 2020

Help with my Minecraft issue
First: share to improve GetHuman4802654's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman4802654's own words
I had to filled out a form for my daughter because she is a minor. I have given her all the permission for an adult. After that, I continued to the purchase for her PC (Windows **). When I got the receipt, it was the Java version and I needed the Windows ** version. It is my understanding that for her to have a cross platform to iOS (iPhone and iPad), the Windows ** version must be installed. Now I am at lost how I can this can be done and felt that human contact would be the only way. I have completed the support form and a request number been received. This has been three days ago. Can you help? Thanks.

GetHuman4802654 did not yet indicate what Minecraft should do to make this right.

How GetHuman4802654 fixed the problem

We are waiting for GetHuman4802654 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Minecraft's attention and get better help faster. Tap below to get started.
Having Minecraft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4802654
May 11th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 3174 others
0 customers following this
Items needed
Email address on the account
Name on the account
Phone number on the account
Address on the account


GetHuman4802654 started working on this issue
May 11th 5:08am

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies