So I tried to go onto Minecraft this morning, and it wasn’t loading. I tried deleting M...

GetHuman4266072's customer service issue with Minecraft from January 2020

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The issue in GetHuman4266072's own words
So I tried to go onto Minecraft this morning, and it wasn’t loading. I tried deleting Minecraft and re-downloading it, that fixed the issue of it not loading. Now it won’t let me log in, whenever I press “sign in” it doesn’t sign in, it doesn’t bring me to the sign in page either. It just says something along the lines of “signing in” and I forgot the rest of what it says, but my name stays as Steve. I’ve tried deleting and re-downloading Minecraft multiple times but it doesn’t work. And whenever I try to create a world, or if I tap on anything besides the sign in button, it freezes.

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Minecraft

Customer service issue
Reported by GetHuman4266072
Jan 18th, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1668 others
0 customers following this

Timeline

GetHuman4266072 started working on this issue
Jan 18th 6:34pm