Hello! I have recently been wanting to download Minecraft on to my new laptop. I signed...

GetHuman-sofiahat's customer service issue with Minecraft from August 2019

Help with my Minecraft issue
The issue in GetHuman-sofiahat's own words
Hello! I have recently been wanting to download Minecraft on to my new laptop. I signed up in like ******* and created an account and bought the game. I stopped playing for a long time and am now wanting to download the game again. I am pretty sure that the email account I used to sign up with is deactivated, I no longer use it nor can I sign in. I do though, have evidence of my account and that I made my own character with a skin. If you go to namemc.com, you can search through every Minecraft name there has been and mine (keeperofdemons) has shown up. I'm basically asking if there is a way I can redownload the game and transfer it to a new email account without having to repurchase it. If it helps any, the email account (I think it was) was *****@***.com . I dont know if it is hooked up to Microsoft or mojang or what, so its confusing. I don't know how these things work and I've been searching online for hours to figure it out. Thank you.

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Customer service issue
Reported by GetHuman-sofiahat
Aug 6th, 2019 - 2 years ago
Seen by 8 customers so far
Similar issue to 1053 others
0 customers following this
Items needed
Email address on the account
Name on the account
Phone number on the account
Address on the account


GetHuman-sofiahat started working on this issue
Aug 6th, 2019 6:20pm
GetHuman-sofiahat confirmed the issue is fixed. Hooray!
Aug 7th, 2019 6:21pm

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