I sent payment to you for my current bill on **** and I received a notice that my bill...

GetHuman-texanw's Complaint issue with Milwaukee Journal Sentinel from May 2019

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The issue in GetHuman-texanw's own words
I sent payment to you for my current bill on **** and I received a notice that my bill is delinquent today. I contacted the customer care (???) department and received negative responses regarding my complaint. I asked to speak to the manager and after ** minutes an individual that stated his name was Billy would not transfer me to the billing department and asked for my payment over the phone. Why would I pay again if I already sent a check and you have not cashed it. I am extremely disturbed by incompetence on the part of your personnel. As the retired president of a corporate consulting and training firm (** years) you need to train your personnel much better. If they are providing customer care they need to learn what care is. Resolve this problem today.

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Milwaukee Journal Sentinel

Complaint issue
Reported by GetHuman-texanw
May 22nd, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 539 others
0 customers following this

Timeline

GetHuman-texanw started working on this issue
May 22nd, 2019 2:41pm
GetHuman-texanw indicated the issue is not fixed yet.
May 22nd, 2019 2:44pm
GetHuman-texanw indicated the issue is not fixed yet.
May 22nd, 2019 2:44pm
GetHuman-texanw indicated the issue is not fixed yet.
May 22nd, 2019 2:44pm
GetHuman-texanw indicated the issue is not fixed yet.
May 22nd, 2019 2:44pm
GetHuman-texanw indicated the issue is not fixed yet.
May 22nd, 2019 2:45pm
GetHuman-texanw indicated the issue is not fixed yet.
May 22nd, 2019 2:45pm
GetHuman-texanw indicated the issue is not fixed yet.
May 24th, 2019 8:45am
GetHuman-texanw indicated the issue is not fixed yet.
May 26th, 2019 2:22pm
GetHuman-texanw indicated the issue is not fixed yet.
May 27th, 2019 7:29pm
GetHuman-texanw indicated the issue is not fixed yet.
May 27th, 2019 7:30pm
GetHuman-texanw indicated the issue is not fixed yet.
May 27th, 2019 7:31pm
GetHuman-texanw indicated the issue is not fixed yet.
May 29th, 2019 2:11pm