I have called numerous times regarding missing my paper at least once a week , sometime...

GetHuman1977654's customer service issue with Milwaukee Journal Sentinel from January 2019

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The issue in GetHuman1977654's own words
I have called numerous times regarding missing my paper at least once a week , sometimes I do not even report as each time I do wait time is ** minutes at a minimum , I am a nurse and usually on duty so hard for me , everytime I call I have been told the issue will be resolved and it never happens I have contacted contact * news and was instructed to document the times I contact you , wait time and continued number of times I miss the paper , I do not have the option to have the paper delivered only option for credit which is not my choice , every morning I take my paper to the nursing home where I work as we are set up there to receive the newspaper which usually never happens so I bring mine so I am frustrated and need you to help me understand the process for a continued delivery concern as I just had this discussion last week where your customer service rep stated it would be corrected and today I was missing the paper again.
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Milwaukee Journal Sentinel

Customer service issue
Reported by GetHuman1977654
Jan 16th, 2019 - 9 mons ago
I have an issue with Milwaukee Journal Sentinel too
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Seen by 4 customers so far
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GetHuman1977654 started working on this issue
Jan 16th 6:38pm