Account * MJ******* The account has my Mother-in-law (Marilyn Fredricks) name on but...

GetHuman-mwandrey's customer service issue with Milwaukee Journal Sentinel from November 2018

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The issue in GetHuman-mwandrey's own words
Account * MJ******* The account has my Mother-in-law (Marilyn Fredricks) name on but we are her guardians and handle all of her finances.**We have been getting delivery to our house N**W***** Burningwood Lane Waukesha and to Marilyn in Luther Manor ( **** N**nd Street Wauwautosa) . We get Sunday and Wednesday editions to both locations and have for many years. **The Charges were always $**.** per Month. There were occasionally some special charges - once a year. For Sept, Oct & Nov however, the the charges were $**, $** and $** respectively and I see no reason to believe that Dec will be back to normal. This is unacceptable and I am considering getting a charge back from my card company. I have been in retail for ** years and know exactly the Charge Back process and its penalties for the merchant. **I want the rate restored to the original $**.** a month and a credit for the overcharge the last three months.**Marilyn was moved to room **** at Luther Manor * weeks ago and she is still not getting her paper. You have been notified twice. This is now the *rd. My wife is not happy and that makes me unhappy.**Thanks

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Milwaukee Journal Sentinel

Customer service issue
Reported by GetHuman-mwandrey
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 173 others
0 customers following this

Timeline

GetHuman-mwandrey started working on this issue
Nov 7th, 2018 7:11pm

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