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The issue in GetHuman-myjr's own words
Hi, my elderly parents have been having their newspaper being thrown onto the sidewalk by the street. They have a paperbox by the front door for over ** years. Now the paper doesn't even make it to the porch. They have called and spoken to people who just take messages and nothing gets resolved. Other neighbors also registered complaints. Today the paper was on the sidewalk by the street soaking wet and elderly people are supposed to walk out to the street every day to get their paper? People pay a lot to get the paper and don't even get the respect to have it properly delivered. Also when the paper is ruined because it is not put in the designated box where it has been delivered for over **years AND BEING PAID FOR the journal doesn't have the common courtesy to bring out another paper to replace it. Throwing the paper out a car window and not caring where it ends up doesn't reflect well on the journal sentinel. I sincerely hope the journal sentinel can speak to their delivery people and straighten these issues out. Why someone cannot speak to a person in charge and get a resolution is beyond me. It is obvious no one is speaking to the delivery people about this issue because it is an ongoing problem..
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