I received * dinnerware sets of Mikassa antique bone china as a gift, I recently set a...

GetHuman-lwashbur's customer service issue with Mikasa.com from October 2018

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The issue in GetHuman-lwashbur's own words
I received * dinnerware sets of Mikassa antique bone china as a gift, I recently set a warm bowl of soup onto one of the dinner plates, it was not hot, my dinner plate exploded, this should not have happened as the bowl just wasn't hot enough to break a plate. What can you do to replace this for me, I love my dinnerware and now I don't have the complete set. Thank you for your assistance in this matter.
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Mikasa.com

Customer service issue
Reported by GetHuman-lwashbur
Oct 20th, 2018 - a mon ago
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GetHuman-lwashbur started working on this issue
Oct 20th 6:01pm