Typical no real help here either. Seems Microsoft just gave up on customers

GetHuman-dragun's customer service issue with Microsoft - Zune Support from October 2019

Help with my Microsoft - Zune Support issue
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The issue in GetHuman-dragun's own words
Install software in order to add and remove items from the Zune ... After installing the ZuneSetupPkg I click the download tab.*I then get the following error: *******e**-fc**-***f-**f*-a************zunepackage.exe****-File or diectory not found.**The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.**As I need this in order to work with what in on my Zune, is there anyway to get it back?
All I get is Microsoft no longer maker it nor support it. We that own Zune's know that, but we could at least load the software before.Once the Zune Setup Package is run, it seem Microsoft decide we do not even deserve to be able to have software to make the item worth having. Works for me, I now make sure to never purchase Microsoft hardware ever again
I want the Server to not just give a *** error, bur have the Zune software back so it will download in order for me to transfer between my computer and the Zune
I have purchased and use Microsoft software and hardware since before Windows. I started with Microsoft DOS and went from there. I have owned Xboxes, Surfaces, keyboards and mice, but no longer . When a company pretty much abandon me, why should I support them?
Sure, I went and purchased a ScanDisk to listen to audio books and music.
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Microsoft - Zune Support

Zune
Customer service issue
Reported by GetHuman-dragun
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 33 others
0 customers following this
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Timeline

GetHuman-dragun started working on this issue
Oct 28th, 2019 8:33pm
GetHuman-dragun indicated the issue is not fixed yet.
Oct 29th, 2019 9:42pm
GetHuman-dragun indicated the issue is not fixed yet.
Oct 29th, 2019 9:42pm
GetHuman-dragun indicated the issue is not fixed yet.
Oct 29th, 2019 9:43pm
GetHuman-dragun indicated the issue is not fixed yet.
Oct 29th, 2019 9:44pm
GetHuman-dragun indicated the issue is not fixed yet.
Oct 29th, 2019 9:46pm
GetHuman-dragun indicated the issue is not fixed yet.
Oct 29th, 2019 9:46pm
GetHuman-dragun confirmed the issue is fixed. Hooray!
Oct 29th, 2019 9:46pm
GetHuman-dragun indicated the issue is not fixed yet.
Oct 29th, 2019 9:46pm
GetHuman-dragun indicated the issue is not fixed yet.
Oct 29th, 2019 9:47pm
GetHuman-dragun indicated the issue is not fixed yet.
Oct 29th, 2019 9:47pm
GetHuman-dragun indicated the issue is not fixed yet.
Oct 29th, 2019 9:48pm
GetHuman-dragun indicated the issue is not fixed yet.
Oct 31st, 2019 9:47pm
GetHuman-dragun indicated the issue is not fixed yet.
Oct 31st, 2019 9:48pm
GetHuman-dragun indicated the issue is not fixed yet.
Oct 31st, 2019 9:48pm
GetHuman-dragun indicated the issue is not fixed yet.
Oct 31st, 2019 9:48pm
GetHuman-dragun indicated the issue is not fixed yet.
Oct 31st, 2019 9:48pm
GetHuman-dragun indicated the issue is not fixed yet.
Oct 31st, 2019 9:48pm