I had been typing on a word document for a week and co tenuously saving it. One day my...

GetHuman-kayleyma's customer service issue with Microsoft Word from September 2018

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I had been typing on a word document for a week and co tenuously saving it. One day my computer shut off and when i turned it back on, the file was corrupt and wouldn’t open. It asked me if i wanted to restore it and i said yes and nothing happened. Then the document disappeared and i cannot find it anywhere. This document is to be turned in tomorrow and i need to get it back as soon as possible. I have Version **.** please help
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Microsoft Word

Customer service issue
Reported by GetHuman-kayleyma
Sep 20th, 2018 - 6 mons ago
I have an issue with Microsoft Word too
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Seen by 4 customers so far
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GetHuman-kayleyma started working on this issue
Sep 20th, 2018 11:24pm