When I am trying to download a document and then open it, I receive an error message te...

GetHuman-nikismom's customer service issue with Microsoft Word from August 2018

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The issue in GetHuman-nikismom's own words
When I am trying to download a document and then open it, I receive an error message telling me its sorry but Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result. Would you like to repair now? I click yes and nothing happens. How do I fix this? I get same message for Powerpoint also.
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Microsoft Word

Customer service issue
Reported by GetHuman-nikismom
Aug 22nd, 2018 - 3 mons ago
I have an issue with Microsoft Word too
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Seen by 1 customer so far
Similar issue to 41 others
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GetHuman-nikismom started working on this issue
Aug 22nd 12:37am