I have problem on Dell XPS **** with win ** not booting up and not repairing. Tried r...

GetHuman-lee_loui's Technical support issue with Microsoft - Windows from October 2020

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The issue in GetHuman-lee_loui's own words
I have problem on Dell XPS **** with win ** not booting up and not repairing. Tried repair and reset- no success. So used USB to download win ** on my win** laptop to reinstall Win ** (May ****). Installation goes though all steps and failed on last step with message " Windows could not prepare the computer to boot into the next phase of installation". Tried more than more that once to install and even gone as far as getting a new download and all with the same negative result. Would greatly appreciate an expert human to call and help me. I have tried the community forum. No success. I am in United Kingdom. My phone number is ************* or *************. Many thanks.

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Microsoft - Windows

Technical support issue
Reported by GetHuman-lee_loui
Oct 13th, 2020 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 237 others
0 customers following this

Timeline

GetHuman-lee_loui started working on this issue
Oct 13th, 2020 1:21pm

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