I have received more than a dozen calls within * days, with electronic message saying...

GetHuman-deepluci's customer service issue with Microsoft - Windows from August 2018

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The issue in GetHuman-deepluci's own words
I have received more than a dozen calls within * days, with electronic message saying that my windows licence will be cancelled due to the IP address being compromised or hacked by several countries, then it said to"press *" to speak to a technician. I immediately hung up every time. I believe it's a hoax, and wonder what's beyond the "press *". Didn't want to take the chance. If this is indeed a hoax to hack into getting a new "resetting my IP address", as it said, just wondering if other people have possibly fallen into this hoax, and perhaps get taken in, to getting their personal info (personal banking info etc) stolen. Also, a note, on call display, it displays my name and phone *, so there's no way of finding out who called. Suspicious at best. Please let me know, and if this is what I think, please let the public know. Sincerely Lucie Guillemette

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Microsoft - Windows

Customer service issue
Reported by GetHuman-deepluci
Aug 23rd, 2018 - 3 years ago
Fixed
Seen by 22 customers so far
Similar issue to 44 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address

Timeline

GetHuman-deepluci started working on this issue
Aug 23rd, 2018 11:58pm
GetHuman-deepluci indicated the issue is not fixed yet.
Aug 24th, 2018 1:53am
GetHuman-deepluci confirmed the issue is fixed. Hooray!
Aug 24th, 2018 1:23pm
GetHuman-deepluci indicated the issue is not fixed yet.
Aug 30th, 2018 3:51am
GetHuman-deepluci shared this issue with others over email
Aug 30th, 2018 3:53am
GetHuman-deepluci indicated the issue is not fixed yet.
Sep 6th, 2018 10:27pm