Windows ** update gave me loop and Black screen on may **,** now it is June ** a month...

GetHuman-brokenar's customer service issue with Microsoft - Windows from June 2018

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The issue and preferred resolution, in GetHuman-brokenar's own words:
Windows ** update gave me loop and Black screen on may **,** now it is June ** a month later. Have dealt with Tech support several times and three of those times was told I would get called back and never got called. I still can't use my pc and want it replaced as I live on limited disability benefits and have already spent money on usb drive and even bought Windows recovery, re install disc, nothing works.
I trust that Microsoft - Windows will make this right and come up with a resolution that is fair.
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Microsoft - Windows

Customer service issue
Reported by GetHuman-brokenar
Jun 18th, 2018 - 2 mons ago
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Seen by 2 customers so far
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GetHuman-brokenar started working on this issue
Jun 18th 11:22pm