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The issue in GetHuman-brokenar's own words
Windows ** update gave me loop and Black screen on may **,** now it is June ** a month later. Have dealt with Tech support several times and three of those times was told I would get called back and never got called. I still can't use my pc and want it replaced as I live on limited disability benefits and have already spent money on usb drive and even bought Windows recovery, re install disc, nothing works.
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