I have an HTC*x windows phone that runs on *.* software. I use AOL mail. I tried to log...

GetHuman-billkunz's customer service issue with Microsoft - Windows from May 2018

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I have an HTC*x windows phone that runs on *.* software. I use AOL mail. I tried to login to my account from my phone and this was the message I got: **Your account is currently not enabled to sign in from apps that do not meet modern security standards (ex. Older versions of mail and calendar apps such as Outlook). As a result, we prevented a sign in to your AOL account (*****@***.com).*Date and Time: May **, **** **:**:** AM PDT*Location: United States (IP Address: ***.**.*.**) *We strongly recommend that you switch to AOL's apps such as AOL Mail on desktop and mobile and remove your account from all other less secure apps.*If you still want to use an app that uses less secure sign in, go to https:**login.aol.com*account*security*other-apps and turn on "Allow apps that use less secure sign in". This is not recommended and may leave your account more vulnerable to compromise. To learn more, please visit our help page: https:**help.aol.com*.**Can anything be done to my phone to upgrade it to meet "modern security standards?"

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Microsoft - Windows

Customer service issue
Reported by GetHuman-billkunz
May 30th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 405 others
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GetHuman-billkunz started working on this issue
May 30th, 2018 1:15pm