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The issue in GetHuman-mgnj's own words
Call from ***-***-**** claiming to be Microsoft and locked my computer saying my IP address was used without my knowledge for identity theft viruses. Man had heavy accent and could fix for a price. Told him could not afford any cost and turned off computer. Said would not work if turned off but it does. This is *rd time in a year this has happened. Help. I have Malwarebytes but does not seem to help.
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