Call from ***-***-**** claiming to be Microsoft and locked my computer saying my IP add...

GetHuman-mgnj's customer service issue with Microsoft - Windows from May 2018

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The issue in GetHuman-mgnj's own words
Call from ***-***-**** claiming to be Microsoft and locked my computer saying my IP address was used without my knowledge for identity theft viruses. Man had heavy accent and could fix for a price. Told him could not afford any cost and turned off computer. Said would not work if turned off but it does. This is *rd time in a year this has happened. Help. I have Malwarebytes but does not seem to help.
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Microsoft - Windows

Customer service issue
Reported by GetHuman-mgnj
May 23rd, 2018 - 8 mons ago
I have an issue with Microsoft - Windows too
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Seen by 8 customers so far
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GetHuman-mgnj started working on this issue
May 23rd, 2018 12:09pm