Call from ***-***-**** claiming to be Microsoft and locked my computer saying my IP add...

GetHuman-mgnj's customer service issue with Microsoft - Windows from May 2018

8 views
 | 
89 similar
 | 
0 following
Help with my Microsoft - Windows issue
First: share to improve GetHuman-mgnj's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-mgnj to get a Microsoft - Windows rep on the line!
Always use the GetHuman Phone tocall Microsoft - Windows. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-mgnj may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-mgnj's own words
Call from ***-***-**** claiming to be Microsoft and locked my computer saying my IP address was used without my knowledge for identity theft viruses. Man had heavy accent and could fix for a price. Told him could not afford any cost and turned off computer. Said would not work if turned off but it does. This is *rd time in a year this has happened. Help. I have Malwarebytes but does not seem to help.
GetHuman-mgnj did not yet indicate what Microsoft - Windows should do to make this right.
I have an issue with Microsoft - Windows too
How GetHuman-mgnj fixed the problem
We are waiting for GetHuman-mgnj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Microsoft - Windows's attention and get better help faster. Tap below to get started.
Having Microsoft - Windows issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Microsoft - Windows email you?
This email address isn't valid
Follow this issue
See how GetHuman-mgnj fixes it.
This email address isn't valid

Microsoft - Windows

Customer service issue
Reported by GetHuman-mgnj
May 23rd, 2018 - 6 mons ago
I have an issue with Microsoft - Windows too
Not resolved
Seen by 8 customers so far
Similar issue to 89 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mgnj started working on this issue
May 23rd 12:09pm