I made a Minecraft account using *****@***.com and it somehow made two accounts? Im not...

GetHuman-nabiasaq's Account issues with Microsoft - Tech Support from June 2021

Help with my Microsoft - Tech Support issue
First: share to improve GetHuman-nabiasaq's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-nabiasaq may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman-nabiasaq's own words
I made a Minecraft account using *****@***.com and it somehow made two accounts? Im not really sure. At first i got a gamer tag in which i redeemed a Minecraft key and when i tried to login in Minecraft launcher it told me to make a new gamer tag, i confusingly did it. Now its saying I don't have Minecraft even though i redeemed one and the old gamer tag is replaced with a new one. I contacted Mojang who told me to contact Microsoft. Please look into this.

GetHuman-nabiasaq did not yet indicate what Microsoft - Tech Support should do to make this right.

How GetHuman-nabiasaq fixed the problem

We are waiting for GetHuman-nabiasaq to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Microsoft - Tech Support customer problems.
How Do I Get Microsoft Tech Support to Refund a Charge?How Do I Update My Account Information with Microsoft?What's the best way to get technical support from Microsoft?How do I recover my Microsoft account?
Do you have a customer issue as well?
We can help you get Microsoft - Tech Support's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Microsoft - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Microsoft - Tech Support

Account issues
Reported by GetHuman-nabiasaq
Jun 1st, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 8522 others
0 customers following this


GetHuman-nabiasaq started working on this issue
Jun 1st 7:09pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies