I have a subscription for Microsoft Office *** Personal and am wondering if it includes...

GetHuman5956654's Account issues with Microsoft - Tech Support from April 2021

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The issue in GetHuman5956654's own words
I have a subscription for Microsoft Office *** Personal and am wondering if it includes *TB cloud storage in OneDrive? I was thinking that all I had was *GB storage so increased that to *TB last month, which was a free trial and after that will be $**mo ($***yr). I think that was a mistake because now I believe that Office *** Personal comes with *TB cloud storage (OneDrive) and I am paying $***yr for my Office *** Personal subscription. I need to find out what to do now. If I discontinue the trial, will it revert back to my regular yearly billing of $***yr and will I get *TB of cloud storage? I purchased **** Microsoft Office *** Personal subscription on October *, **** with a new computer. I would like to talk to someone ASAP about this. Please call me at ***-***-****. Thank you.

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Microsoft - Tech Support

Account issues
Reported by GetHuman5956654
Apr 13th, 2021 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 8501 others
0 customers following this

Timeline

GetHuman5956654 started working on this issue
Apr 13th 6:57pm
GetHuman5956654 indicated the issue is not fixed yet.
Apr 14th 3:15am

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