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Before contacting them, items GetHuman5762818 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman5762818's own words
The problem: I'm trying to redeem a code on my account and to play gamepass
GetHuman5762818 did not yet indicate what Microsoft - Tech Support should do to make this right.
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How GetHuman5762818 fixed the problem
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