My Xbox was disconnected while I was moving in storage away from the job that I had for...

GetHuman5733677's customer service issue with Microsoft - Tech Support from February 2021

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The issue in GetHuman5733677's own words
My Xbox was disconnected while I was moving in storage away from the job that I had for eight months it was brand new when I bought it It new it came with Gears of War * when I started up my machine it said re-enter the code I don’t have that code I don’t know where it is cause I moved and I just don’t have it it never said on the codes to keep it that I may need it in the future that’s the first problem. the second problem is I had an old phone number now I have a new phone number I had an old password now I have a new password to Microsoft so I want to wipe my slate clean and start all over so I can get into my freaking Xbox .*It has had me going in circles trying to get in to reset things and it keeps asking for something I don’t have that’s why I need to speak to somebody to reset my whole system with new password new phone number otherwise I’m gonna take a sledgehammer to the thing Because it’ll be useless to me it already is because it’s giving me such a hard time

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman5733677
Feb 8th, 2021 - 6 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 7464 others
0 customers following this

Timeline

GetHuman5733677 started working on this issue
Feb 8th 6:12pm