My computer was hacked had it checked and is now okay. They stole my passwords and I ca...

GetHuman-pabfalde's Technical Support issue with Microsoft - Tech Support from October 2020

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Help with my Microsoft - Tech Support issue
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The issue in GetHuman-pabfalde's own words
They stole my passwords and I cannot get into my Microsoft account or recieve new messages from my Hotmail account which I need. I was on the "robot site" for * hours and nothing happened. Please call me on my land line at *** *** ****. Isn't this what microsoft tech support is all about????? ... My computer was hacked had it checked and is now okay. They stole my passwords and I cannot get into my Microsoft account or recieve new messages from my Hotmail account which I need. I was on the "robot site" for * hours and nothing happened. Please call me on my land line at *** *** **** or (***) ***-**** - second choice (phone doesn't work as well. Thank you. Pat Abfalder at *****@***.com
I find it impossible to get a live phone conversation with someone at microsoft. What would you suggest how I can get your product to work????? My password for Microsoft*Hotmail is not working since my computer was hacked, I need help from your company, Microsoft
Calling me! How much more clearer can I be.
A long time and I expected much better of Microsoft than waiting on a robot waiting list for * hours. Ever since **:** CT I've been trying to contact your company in many different ways to get this solved.
I've tried many, many times today on my own to get a new password in and haven't been sucessful. Can't you people have a little compassion for someone who is now waiting * *** hours for help with this situation. I didn't asked to be hacked, someone hacked a support number I called, like they could even to this to your customers. Can I expect a call today, soon??
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Microsoft - Tech Support

my toshiba computer. As I said above , I was waiting on the robot site for * hours. I did try on my own. I need a computer tech person to help me with being able to put a new password in so I can get my hotmail messages & Microsoft keeps asking me...
Technical Support issue
Reported by GetHuman-pabfalde
Oct 19th, 2020 - a year ago
Not resolved
Seen by 15 customers so far
Similar issue to 5925 others
0 customers following this

Timeline

GetHuman-pabfalde started working on this issue
Oct 19th, 2020 11:07pm