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Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-astrowor's own words
Good morning. My names Malachi King. I've been trying to find other options but I think my question was confusing the Virtual Support. I have a card connected to the XBox profile "ThaGucciMane*." I had received charges for a game pass that's reoccurring. I was wondering is there a way my card to that account can be removed. I've asked my brother to remove it his name is Aaron King and it's still not happened. My name is on the billing information any help would be appreciated. Thanks.
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