I've been locked out of my Microsoft account and I cannot log back in. It says to verif...

GetHuman5036114's customer service issue with Microsoft - Tech Support from July 2020

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The issue in GetHuman5036114's own words
I've been locked out of my Microsoft account and I cannot log back in. It says to verify by phone number but it has been a while since I have updated that information, and I have a new phone number now. I have tried filling out he account recovery form countless of times and putting the information as accurately as I remember but it still denies me access... Please if there is any way to solve this issue get back to me, I just want to get back into my account and play my videogames again, I've had the account for years.

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman5036114
Jul 6th, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 6374 others
0 customers following this

Timeline

GetHuman5036114 started working on this issue
Jul 6th 8:55pm

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