I've been locked out of my Microsoft account and I cannot log back in. It says to verif...

GetHuman5036114's customer service issue with Microsoft - Tech Support from July 2020

Help with my Microsoft - Tech Support issue
First: share to improve GetHuman5036114's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5036114 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman5036114's own words
I've been locked out of my Microsoft account and I cannot log back in. It says to verify by phone number but it has been a while since I have updated that information, and I have a new phone number now. I have tried filling out he account recovery form countless of times and putting the information as accurately as I remember but it still denies me access... Please if there is any way to solve this issue get back to me, I just want to get back into my account and play my videogames again, I've had the account for years.

GetHuman5036114 did not yet indicate what Microsoft - Tech Support should do to make this right.

How GetHuman5036114 fixed the problem

We are waiting for GetHuman5036114 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Microsoft - Tech Support customer problems.
How Do I Get Microsoft Tech Support to Refund a Charge?How Do I Update My Account Information with Microsoft?What's the best way to get technical support from Microsoft?How do I recover my Microsoft account?
Do you have a customer issue as well?
We can help you get Microsoft - Tech Support's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Microsoft - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Microsoft - Tech Support

Customer service issue
Reported by GetHuman5036114
Jul 6th, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 6374 others
0 customers following this


GetHuman5036114 started working on this issue
Jul 6th 8:55pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies