My Microsoft account was blocked because i probebly used another device to check my mai...

GetHuman-niclas_j's Recover Account issue with Microsoft - Tech Support from May 2020

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The issue in GetHuman-niclas_j's own words
My Microsoft account was blocked because i probebly used another device to check my mails und the system thought there may be evil activities. *Now I did the form to restore my account with data I just cant remember completely, so I do it rather free but with brackets so they know, what the infors are all about, if a human being would read the form. *Instead the automated system tells me that the info is not enough to verify that im the owner of this ten years old account. **To clarify the questions about the last e-mail i got on this adress are from sides like Netflix or Amazon, where i cant get any information about the subjekt of the mail. *On the other hand i gave them my xbox live account name * the console ID, which is a code of ** digits.

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Microsoft - Tech Support

Recover Account issue
Reported by GetHuman-niclas_j
May 28th, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 6957 others
0 customers following this

Timeline

GetHuman-niclas_j started working on this issue
May 28th, 2020 1:27pm

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