I just purchased an HP EliteBook notebook as well as Adobe Acrobat Standard ****. I co...

GetHuman4872582's customer service issue with Microsoft - Tech Support from May 2020

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The issue in GetHuman4872582's own words
I just purchased an HP EliteBook notebook as well as Adobe Acrobat Standard ****. I could not figure out how to install Adobe so contacted them yesterday and had them remote into my computer. After ** min they were not able to figure it out and told me that I needed to contact Microsoft because my "system security and client hp security are blocking the Acrobat **** app from installing and they need to be removed to install the outside product. Can you please help?

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman4872582
May 26th, 2020 - 5 months ago
Seen by 5 customers so far
Similar issue to 6975 others
0 customers following this
Items needed
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GetHuman4872582 started working on this issue
May 26th 6:59pm
GetHuman4872582 confirmed the issue is fixed. Hooray!
May 26th 11:21pm