I have an Outlook email account I've been using for over * years. I lost access to it o...

GetHuman4761361's Recover Account issue with Microsoft - Tech Support from May 2020

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The issue in GetHuman4761361's own words
I have an Outlook email account I've been using for over * years. I lost access to it over a month ago and, because of having two-step verification enabled it requires my email and phone number. I have access to the recovery email, but the phone number is my old number and I can no longer use it. I have been looking for help for almost three weeks to try and get back into my account and absolutely nobody has been able to help me reset the password to this account.

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How Do I Get Microsoft Tech Support to Refund a Charge?How Do I Update My Account Information with Microsoft?What's the best way to get technical support from Microsoft?How do I recover my Microsoft account?
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Microsoft - Tech Support

Recover Account issue
Reported by GetHuman4761361
May 3rd, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 7215 others
0 customers following this

Timeline

GetHuman4761361 started working on this issue
May 3rd, 2020 5:43pm

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