I have an Outlook email account I've been using for over * years. I lost access to it o...

GetHuman4761361's Recover Account issue with Microsoft - Tech Support from May 2020

Help with my Microsoft - Tech Support issue
First: share to improve GetHuman4761361's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4761361 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman4761361's own words
I have an Outlook email account I've been using for over * years. I lost access to it over a month ago and, because of having two-step verification enabled it requires my email and phone number. I have access to the recovery email, but the phone number is my old number and I can no longer use it. I have been looking for help for almost three weeks to try and get back into my account and absolutely nobody has been able to help me reset the password to this account.

GetHuman4761361 did not yet indicate what Microsoft - Tech Support should do to make this right.

How GetHuman4761361 fixed the problem

We are waiting for GetHuman4761361 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Microsoft - Tech Support customer problems.
How Do I Get Microsoft Tech Support to Refund a Charge?How Do I Update My Account Information with Microsoft?What's the best way to get technical support from Microsoft?How do I recover my Microsoft account?
Do you have a customer issue as well?
We can help you get Microsoft - Tech Support's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Microsoft - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Microsoft - Tech Support

Recover Account issue
Reported by GetHuman4761361
May 3rd, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 7215 others
0 customers following this


GetHuman4761361 started working on this issue
May 3rd, 2020 5:43pm

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians