I have had Windows ** Professional OS successfully installed and Legally Activated on M...

GetHuman-mrkwiens's Technical Support issue with Microsoft - Tech Support from February 2020

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The issue in GetHuman-mrkwiens's own words
I was trying to Get the latest update from Microsoft version ****. ... I have had Windows ** Professional OS successfully installed and Legally Activated on My Lenovo IdeaPad Laptop.**I recently had to do a Recovery of the OS. But when I did instead of getting my old Windows ** Pro back it ???? "Upgraded to Windows ** Enterprise!"**Now my Windows is no longer Activated and is trying to force me to buy a New License Key!**All I want is my Old PC back for work and school, and whatever..**Please,*Install Windows ** Professional on my Laptop & Activate it using my original License key on my Lenovo laptop again.
This was especially frustrating because I am completely unable to return to my old version of Windows ** Professional.**To make it Genuine again.
Please make this right, all I want to do is go back to using my laptop for classes*school and coding..
I have been with Microsoft for the last ** years,*I am very disappointed in the fact that I just recently bought this laptop as an upgrade, *because Microsoft is no longer giving support for Windows * .*I need my Windows ** Pro because I have already purchased the new License Key*which is Non-refundable.** Home version.
I have wiped this HDD and re-installed the OS, at least three times without success!
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Microsoft - Tech Support

Upgrade to Windows ** Professional OS
Technical Support issue
Reported by GetHuman-mrkwiens
Feb 19th, 2020 - 8 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 6839 others
0 customers following this

Timeline

GetHuman-mrkwiens started working on this issue
Feb 19th 4:42pm