I have an open case * ********** that I was scheduled to have a return call from tech s...

GetHuman-chazada's Technical Support issue with Microsoft - Tech Support from October 2019

Help with my Microsoft - Tech Support issue
The issue in GetHuman-chazada's own words
I have an open case * ********** that I was scheduled to have a return call from tech support today by *pm. No one called back. How do I resolve this issue.

GetHuman-chazada did not yet indicate what Microsoft - Tech Support should do to make this right.

How GetHuman-chazada fixed the problem
My tech support technician never called me back on two different scheduled times, so I went ahead and downloaded the reinstallation program to DVD and reinstalled Windows ** Pro myself. The next day (surprise!!), he calls back with excuses that I, sorry to say, blasted holes in his stories. Since I was once in his position with ADP hardware support, I knew the consequences and * days later, am still piecing the system together, but there was no valid reason he gave for leaving me hanging after * weeks of trying this and that and then no contact with support. Totally can't believe in MS team anymore* they've grown too big for themselves to still believe in us.
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Microsoft - Tech Support

Technical Support issue
Reported by GetHuman-chazada
Oct 17th, 2019 - 2 years ago
Fixed
GetHuman-chazada shared how to fix
Seen by 12 customers so far
Similar issue to 18349 others
0 customers following this
Items needed
Software Version
Browser
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder

Timeline

GetHuman-chazada started working on this issue
Oct 17th, 2019 12:27am
GetHuman-chazada confirmed the issue is fixed. Hooray!
Oct 22nd, 2019 6:16am

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