Someone has fraudulently created an account with you under my husbands name! Neither of...

GetHuman3763517's Account issues with Microsoft - Tech Support from October 2019

Help with my Microsoft - Tech Support issue
The issue in GetHuman3763517's own words
Someone has fraudulently created an account with you under my husbands name! Neither of us have a gmail account! They are asking for money*iTunes cards for cancer patients, signing DanO which my husband often uses. Because my husband was a chaplain in the military and after he retired SOME people may believe this scam! PLEASE **** down*block this account immediately.*We can’t even see it! *Can you send out an email to everyone they did saying “PRIOR EMAIL A SCAM”?*This is a NIGHTMARE, we’ve had calls from all over the U.S! *The email address their using is:******@***.com*I left a voicemail for a call back too, but your recording say’s ** HOURS!!!**Thank you in advance for your prompt attention with this urgent situation!*Vanessa Adamson Ottaviano**Please call me rather than email****-***-****

GetHuman3763517 did not yet indicate what Microsoft - Tech Support should do to make this right.

How GetHuman3763517 fixed the problem

We are waiting for GetHuman3763517 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Microsoft - Tech Support customer problems.
How Do I Get Microsoft Tech Support to Refund a Charge?How Do I Update My Account Information with Microsoft?What's the best way to get technical support from Microsoft?How do I recover my Microsoft account?
Do you have a customer issue as well?
We can help you get Microsoft - Tech Support's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Microsoft - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Microsoft - Tech Support

Account issues
Reported by GetHuman3763517
Oct 14th, 2019 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 18206 others
0 customers following this
Items needed
Software Version
Browser
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder

Timeline

GetHuman3763517 started working on this issue
Oct 14th, 2019 4:56pm
GetHuman3763517 confirmed the issue is fixed. Hooray!
Oct 16th, 2019 2:22pm

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies