Someone has fraudulently created an account with you under my husbands name! Neither of...

GetHuman3763517's Account issues with Microsoft - Tech Support from October 2019

Help with my Microsoft - Tech Support issue
The issue in GetHuman3763517's own words
Someone has fraudulently created an account with you under my husbands name! Neither of us have a gmail account! They are asking for money*iTunes cards for cancer patients, signing DanO which my husband often uses. Because my husband was a chaplain in the military and after he retired SOME people may believe this scam! PLEASE **** down*block this account immediately.*We can’t even see it! *Can you send out an email to everyone they did saying “PRIOR EMAIL A SCAM”?*This is a NIGHTMARE, we’ve had calls from all over the U.S! *The email address their using is:******@***.com*I left a voicemail for a call back too, but your recording say’s ** HOURS!!!**Thank you in advance for your prompt attention with this urgent situation!*Vanessa Adamson Ottaviano**Please call me rather than email****-***-****

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Microsoft - Tech Support

Account issues
Reported by GetHuman3763517
Oct 14th, 2019 - 3 years ago
Seen by 5 customers so far
Similar issue to 18206 others
0 customers following this
Items needed
Software Version
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder


GetHuman3763517 started working on this issue
Oct 14th, 2019 4:56pm
GetHuman3763517 confirmed the issue is fixed. Hooray!
Oct 16th, 2019 2:22pm

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