*.Can't print from Word. Note says Microsoft could not verify my Office *** Student acc...

GetHuman3763307's customer service issue with Microsoft - Tech Support from October 2019

Help with my Microsoft - Tech Support issue
The issue in GetHuman3763307's own words
*.Can't print from Word. Note says Microsoft could not verify my Office *** Student account that was licensed for extended use with no annual renewal required.***. I message saying I needed to update the Adobe Pro DC on this laptop. Do I have to have an Adobe subscription in order to print with the Microsoft Student *** program as well?**I am using a laptop that was my son's. I have my own email address -judithhesters**@gmail. His old email address when he used this computer was shestersvinetree.com. I checked the license info for my Mircrosoft Student Office *** account that I purchased earlier this year but I could not access it. My son's account was the one that showed up. How do i access my account and not my son's? Thanks for your help.

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman3763307
Oct 14th, 2019 - 3 years ago
Seen by 9 customers so far
Similar issue to 18205 others
0 customers following this
Items needed
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Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder


GetHuman3763307 started working on this issue
Oct 14th, 2019 4:45pm
GetHuman3763307 confirmed the issue is fixed. Hooray!
Oct 17th, 2019 10:22pm