*.Can't print from Word. Note says Microsoft could not verify my Office *** Student acc...

GetHuman3763307's customer service issue with Microsoft - Tech Support from October 2019

Help with my Microsoft - Tech Support issue
The issue in GetHuman3763307's own words
*.Can't print from Word. Note says Microsoft could not verify my Office *** Student account that was licensed for extended use with no annual renewal required.***. I message saying I needed to update the Adobe Pro DC on this laptop. Do I have to have an Adobe subscription in order to print with the Microsoft Student *** program as well?**I am using a laptop that was my son's. I have my own email address -judithhesters**@gmail. His old email address when he used this computer was shestersvinetree.com. I checked the license info for my Mircrosoft Student Office *** account that I purchased earlier this year but I could not access it. My son's account was the one that showed up. How do i access my account and not my son's? Thanks for your help.

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman3763307
Oct 14th, 2019 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 18205 others
0 customers following this
Items needed
Software Version
Browser
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder

Timeline

GetHuman3763307 started working on this issue
Oct 14th, 2019 4:45pm
GetHuman3763307 confirmed the issue is fixed. Hooray!
Oct 17th, 2019 10:22pm