Running Win **, **-bit, Home Edn. Problem with installing Canon MG**** printer. After...

GetHuman3761823's Technical Support issue with Microsoft - Tech Support from October 2019

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The issue in GetHuman3761823's own words
Running Win **, **-bit, Home Edn. Problem with installing Canon MG**** printer. After install has been carried out, I receive message "MP Drivers: New Port could not be created. :****". I then click on "Click OK" and get Serup Complete. It then goes to Users Registration and *I am told that "the insallation was completed successfully".*I have spoken to Canon Support (Query Number *-***********) and was told that it was probably a *Windows ** issue because my other PCs all prin successfully (a LAN set-up).*Can you please give me some help? I have no idea how Ports work or how I can fix this problem, or even what it means. If you are able to help, could you please send me instructions in the simplest of terms (imagine that I am ** years old rather than the ** years that I really am!*Philip Hennessy*UK **** *** ****

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Microsoft - Tech Support

Technical Support issue
Reported by GetHuman3761823
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 18194 others
0 customers following this

Timeline

GetHuman3761823 started working on this issue
Oct 14th, 2019 1:18pm

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