I tried signing into my xbox live account on a public computer and it said it has been...

GetHuman3492887's Recover Account issue with Microsoft - Tech Support from August 2019

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The issue in GetHuman3492887's own words
sign into xbox live via my microsoft account online. ... I tried signing into my xbox live account on a public computer and it said it has been locked due to some kind of activity. I do not have a phone number to use for getting a security code via text message, I never used one when I first created my account. Secondly I have only been playing my xbox offline, so I don't understand why it is saying I apparently did something to violate the terms? I haven't even been signed in! So obviously my account has been hacked. Someone needs to look into this or my activity feed and remove this suspension on my account, I have done nothing wrong to violate anything!!!
I have done nothing wrong to violate microsofts terms and conditions.
removing the lock from my account!
I have only been a customer for a few months. The last thing I expect is to try and sign into my xbox live account and see it has been locked.
yes. several attempts to try and contact a real person online . it keeps taking me to some "virtual assistant"
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Microsoft - Tech Support

xbox live
Recover Account issue
Reported by GetHuman3492887
Aug 27th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 16044 others
0 customers following this

Timeline

GetHuman3492887 started working on this issue
Aug 27th, 2019 9:54pm