My PC died, so my OEM copy of Office Professional **** resides on the SSD drive that I...

GetHuman2964247's Update Account Information issue with Microsoft - Tech Support from May 2019

Help with my Microsoft - Tech Support issue
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman2964247's own words
My PC died, so my OEM copy of Office Professional **** resides on the SSD drive that I took out of the dead PC and installed into a new PC with an HDD drive. I swapped out the HDD for the SSD and now Microsoft is telling me my Office Suite will expire in * days and will not function after this.*In addition, Microsoft has an old email address in my Microsoft account thus I cannot get any replies from them as this old email account has been deleted many years ago.

GetHuman2964247 did not yet indicate what Microsoft - Tech Support should do to make this right.

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How GetHuman2964247 fixed the problem
Downloaded Libre Office to use in lieu of Microsoft's arcane licensing regarding OEM cannot be used on another PC when the first PC died. How ignorant is this? Furthermore one cannot call Microsoft for this kind of support if one does not reside in the US. And if that isn't bad enough I tried in vain to make contact with Microsoft to get an old email address removed from my account because I deleted this email account a long time ago and now cannot receive any confirmation messages from Microsoft. What idiots.
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Microsoft - Tech Support

Update Account Information issue
Reported by GetHuman2964247
May 22nd, 2019 - 2 years ago
I have an issue with Microsoft - Tech Support too
Fixed
GetHuman2964247 shared how to fix
Seen by 3 customers so far
Similar issue to 11935 others
0 customers following this
Items needed
Software Version
Browser
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder

Timeline

GetHuman2964247 started working on this issue
May 22nd, 2019 9:59am
GetHuman2964247 confirmed the issue is fixed. Hooray!
May 24th, 2019 2:43pm

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