I have not used my email account *****@***.com for a few years now. However, I urgently...

GetHuman2866745's Recover Account issue with Microsoft - Tech Support from May 2019

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The issue in GetHuman2866745's own words
I need to reset my password, but I no longer use the cell number that I used to register the account. ... I have not used my email account *****@***.com for a few years now. However, I urgently need access to it now, as there is legal correspondence that was sent and received using this address that I need now as evidence for a Supreme Court Case. *I don't have the phone number that I registered the account with anymore. I do remember what the number is.*Can you please assist me to recover this account.*Perhaps there is other information that I can provide in order to prove that this is my account?*Thank you.
Can you please help me to reset my password for my email account?
I tried to reset my password by filling in the online form for forgotten passwords.
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Microsoft - Tech Support

Email *****@***.com
Recover Account issue
Reported by GetHuman2866745
May 21st, 2019 - a mon ago
I have an issue with Microsoft - Tech Support too
Not resolved
Seen by 4 customers so far
Similar issue to 11898 others
0 customers following this
Items needed
Software Version
Browser
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder
Timeline
GetHuman2866745 started working on this issue
May 21st 9:38am