For well over a year, I can no longer hover my mouse arrow over a senders info in email...

GetHuman2947013's Technical Support issue with Microsoft - Tech Support from May 2019

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The issue in GetHuman2947013's own words
For well over a year, I can no longer hover my mouse arrow over a senders info in email (, or even in my Gmail acct,) and find the actual email sender information. I have tried right clicking the mouse button while over the email sender info, with no result. I use Win** on an HP laptop w*AMD ** CPU.(always updated). I usually access email by clicking on the email icon on my home page. I have also tried accessing email by using my Firefox broser to access sign in. It opens, I login, etc. I still get the same result, no info. In this era of hackers, I get several suspicious emails almost daily that I will not open, for fear of being ransomed, or hijacked, or virused. *So how can I get to see the actual senders email info???*Thank you

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Microsoft - Tech Support

Technical Support issue
Reported by GetHuman2947013
May 18th, 2019 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 11840 others
0 customers following this


GetHuman2947013 started working on this issue
May 18th, 2019 11:39pm