For well over a year, I can no longer hover my mouse arrow over a senders info in email...

GetHuman2947013's Technical Support issue with Microsoft - Tech Support from May 2019

Help with my Microsoft - Tech Support issue
First: share to improve GetHuman2947013's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2947013 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman2947013's own words
For well over a year, I can no longer hover my mouse arrow over a senders info in email (hotmail.com, or even in my Gmail acct,) and find the actual email sender information. I have tried right clicking the mouse button while over the email sender info, with no result. I use Win** on an HP laptop w*AMD ** CPU.(always updated). I usually access email by clicking on the email icon on my home page. I have also tried accessing email by using my Firefox broser to access Microsoft.com sign in. It opens Outlook.com, I login, etc. I still get the same result, no info. In this era of hackers, I get several suspicious emails almost daily that I will not open, for fear of being ransomed, or hijacked, or virused. *So how can I get to see the actual senders email info???*Thank you
GetHuman2947013 did not yet indicate what Microsoft - Tech Support should do to make this right.
I have an issue with Microsoft - Tech Support too
How GetHuman2947013 fixed the problem
We are waiting for GetHuman2947013 to fix the problem and share the solution with the rest of us customers.
Please help with my Microsoft - Tech Support issue
Do you have a customer issue as well?
We can help you get Microsoft - Tech Support's attention and get better help faster. Tap below to get started.
Having Microsoft - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Microsoft - Tech Support

Technical Support issue
Reported by GetHuman2947013
May 18th, 2019 - a mon ago
I have an issue with Microsoft - Tech Support too
Not resolved
Seen by 2 customers so far
Similar issue to 11840 others
0 customers following this
Timeline
GetHuman2947013 started working on this issue
May 18th 11:39pm