Hello, i have an issue opening my hotmail to my brother's e-mail, because it keeps givi...

GetHuman-aaldahas's Recover Account issue with Microsoft - Tech Support from May 2019

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The issue in GetHuman-aaldahas's own words
Hello, i have an issue opening my hotmail to my brother's e-mail, because it keeps giving me the same sentence "It looks like someone else might be using your account" when trying to log in. I have never shared my account with anyone, and it seems like someone has hacked it. I have tried to follow the steps shown in "Account recover", but still doesnt help me out. I know the most of the personal information and older passwords and everything, but i still cant get through, eventhough i know the code to the account. I think my account is blocked. I really need the account back, since i have many private stuff in it and it is connected to many games im currently playing. Is there any possibility to have access to it? Am i missing something? i really need a quick answer :(

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Microsoft - Tech Support

Recover Account issue
Reported by GetHuman-aaldahas
May 12th, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 11620 others
0 customers following this


GetHuman-aaldahas started working on this issue
May 12th, 2019 5:45pm