I want to know if this is a real fact or if it is a potential scam

GetHuman-phyemb's customer service issue with Microsoft - Tech Support from March 2019

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The issue in GetHuman-phyemb's own words
My computer is locked up can't get out of this or close it or anything it says it is a alert from Microsoft Windows and I need to call a *** number. The number they wanted me to call is ***-***-**** says virus alert from Microsoft this computer is blocked what do you mean. Is this a scam? I'm afraid to give them my phone number or password Microsoft Siri I don't know how you would email me with a computer blocked but my phone number is *** ***** * *
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman-phyemb
Mar 12th, 2019 - 5 mons ago
I have an issue with Microsoft - Tech Support too
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Seen by 7 customers so far
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GetHuman-phyemb started working on this issue
Mar 12th 4:23pm