I have lost access to my hotmail account (*****@***.com). I tried to log in but it show...

GetHuman2226321's customer service issue with Microsoft - Tech Support from February 2019

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The issue in GetHuman2226321's own words
I have lost access to my hotmail account (*****@***.com). I tried to log in but it showed me that someone else is using my account message. I tried to recover my account through the recover form, but I received this message **“Your security is important to us*Recently, we received several requests to gain access to *****@***.com. Unfortunately, we were unable to verify your ownership using the information that was provided. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and our careful account recovery process is intended to protect you from any possible malicious activity”***So, if someone could help me solving my problem and get back my hotmail account, as am using this account since many years and don’t want to lose it or create new one**Thank You*Regards*Aisha
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman2226321
Feb 17th, 2019 - 8 mons ago
I have an issue with Microsoft - Tech Support too
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Seen by 3 customers so far
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Timeline
GetHuman2226321 started working on this issue
Feb 17th 9:43am
GetHuman2226321 confirmed the issue is fixed. Hooray!
Feb 18th 5:23pm