My Microsoft Surface pro * is experiencing screen flickering or screen shaking. After d...

GetHuman-wenzlste's customer service issue with Microsoft - Tech Support from February 2019

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The issue in GetHuman-wenzlste's own words
My Microsoft Surface pro * is experiencing screen flickering or screen shaking. After doing some research online, I found an article by BryanH**MSFT* from a Microsoft support team, that I will be sent a new computer as this issue has yet to be solved by Microsoft. I tried three times to contact customer support, yet became growingly impatient as the helpline never allowed me to speak to any human, rather it would hang up and I would be forced to try again.
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman-wenzlste
Feb 16th, 2019 - 8 mons ago
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GetHuman-wenzlste started working on this issue
Feb 16th 12:15am