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The issue in GetHuman-wenzlste's own words
My Microsoft Surface pro * is experiencing screen flickering or screen shaking. After doing some research online, I found an article by BryanH**MSFT* from a Microsoft support team, that I will be sent a new computer as this issue has yet to be solved by Microsoft. I tried three times to contact customer support, yet became growingly impatient as the helpline never allowed me to speak to any human, rather it would hang up and I would be forced to try again.
GetHuman-wenzlste did not yet indicate what Microsoft - Tech Support should do to make this right.
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