Today’s date is Friday, February *, *******Since Monday, January **, **** my deleted it...

GetHuman2099127's customer service issue with Microsoft - Tech Support from February 2019

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The issue in GetHuman2099127's own words
Today’s date is Friday, February *, *******Since Monday, January **, **** my deleted items have begun accumulating and I have been unable to delete them from my account*******@***.com***I now have *,*** items that need to be deleted.**When I try to empty the deleted items folder it asks me:**Are you sure you want to permanently delete all the items in “Deleted Items”?**I click “Delete All”**It tells me:**Emptying folder (* of *,***)**The folder is being emptied**Then it tells me:**This folder is empty**Successfully emptied folder**Recover Items deleted from this folder (* items)**Slowly but surely I am eating up the amount of storage that I have on that account, and soon it will become disabled and I will no longer be able to send or receive mail.**I have also tried to delete the items from different browsers such as Chrome, Internet Explorer, Microsoft Edge, and Mozilla Firefox, the result is still the same, the items delete and reappear.**I spoke to Akshit Shood the Microsoft Answer Desk Technician, she has assigned me a case number.**It is *************I need assistance form the Microsoft Webmail Support Team.**Please fix this problem.**Thank you for your time and consideration.**Respectfully submitted,**Tracy Mortillaro

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman2099127
Feb 2nd, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 7820 others
0 customers following this

Timeline

GetHuman2099127 started working on this issue
Feb 2nd, 2019 3:37pm

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