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Before contacting them, items GetHuman2030013 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman2030013's own words
** ** (***) ***-***** someone called from this * and said they were from Microsoft virus alert they said I gave them permission to take $*** automatically take this amount out of my account for the virus scan. I said I did not authorize any such thing. they said OK then we’ll put it back. I said so you put it back and you’ll be hearing from my lawyer. then I said OK put it back. I never did give them ANY of MY info. of when I order of how they could do that. She did not call me by name or anything but she was fishing to get my account number I hollered and hollered at her, that I made HER hang up on me. THANK YOU
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