Product: Dynamics *****Issue: *We're experiencing a random performance issue when attem...
GetHuman1965243's customer service issue with Microsoft - Tech Support from January 2019
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Product: Dynamics *****Issue: *We're experiencing a random performance issue when attempting to customize the system. Here are the steps we're taking to reproduce the problem:***. Log into the Dynamics ***.**. Click on Settings drop down.**. Under Customization, click on Customization.**. Click on Customize the System.**. Expand Entities.**. Expand Account.**. Click on Views.**. Double click on any name.**We're randomly experiencing performance issues in regard to the system displaying the selected view. Sometimes the view is returned in * seconds, other times it takes * - * minutes to return the view.**We've narrowed the issue to the SQL database server. Using SQL Server Profiler, we're able to trace the connection from the client to the database server. However, when we're actively experiencing the performance issue, we can see that the query keeps running over and over again without returning the result. **We need help in troubleshooting this issue so can move forward with a project to put this system into production.
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